Terms of Service
Version: 1.0 Last updated: 11 October 2026
1. Who we are
therapeticka™ is a wellness practice owned and operated by Mufassil Dingankar, a sole proprietor based in Thane, Maharashtra, India.
Contact: healing@therapeticka.com · +91 900 439 9494 Postal address: S-26/B-6, Phase I, Devdarshan CHS, Dongripada, Ghodbunder Road, Thane West - 400 615, Thane, Maharashtra, India
These Terms govern your use of the website (therapeticka.com) and the services we offer through it. By using the website, or by enrolling in or paying for a service, you agree to these Terms.
2. Our services
We offer:
- The 7-Day Self-Observation Challenge — a free, guided programme of daily self-observation.
- Wellness Consultations — one-to-one online or in-person sessions.
- Continue Monitoring — an optional monthly subscription for continued observation.
- Wellness formulations — dispensed in person only to existing patrons. We do not sell products through this website.
Important: These are wellness services. They are not medical diagnosis, treatment, or prescription. See §3.
3. Wellness boundaries
- The 7-Day Challenge, the Day-7 Reveal, Wellness Consultations, Continue Monitoring, and all content on this website are educational and advisory.
- They do not diagnose, treat, or prescribe for any medical condition.
- They do not replace care from your treating physician. Do not stop or change any medical treatment based on our services.
- We do not guarantee any specific health outcome.
- If you have a medical emergency, contact emergency services immediately. Do not use this website, email, or messaging for emergencies.
4. Your account and the 7-Day Challenge
The 7-Day Challenge is free. No payment, no auto-conversion to a paid service.
When you enrol, you create an account with your name, email address, and timezone. Keep your login credentials confidential.
The Day-7 Reveal is a summary of patterns in what you reported during the Challenge. It is produced by software and reviewed by Mufassil Dingankar before it is sent to you. It is not a diagnosis, prescription, or treatment plan.
You can close your account at any time by emailing us.
5. Continue Monitoring subscription
Continue Monitoring is an optional monthly subscription for patrons who have completed a Challenge or a Consultation.
- Price: ₹399 per month.
- Billing: Charged monthly in advance on the date you first subscribed.
- Renewal: The subscription renews automatically each month until cancelled.
- How to cancel: You can cancel at any time by emailing healing@therapeticka.com or through the subscription controls in your account (once available). Cancellation stops future charges. Access continues until the end of the current paid month.
- No refunds for partial months, except where required by law or where we fail to provide the service.
- Price changes: We will give you at least 30 days’ email notice before any price increase. You may cancel before the new price applies.
The 7-Day Challenge does not convert into a subscription. Any paid service requires your separate, affirmative enrolment.
6. Consultations, cancellations, and rescheduling
Prices: Shown on the booking page at the time of booking.
Your cancellations:
- More than 24 hours before the session: full refund, or free reschedule.
- Less than 24 hours before, or no-show: 50% of the fee is retained; the balance is refunded.
Our cancellations: If we cancel or reschedule with less than 24 hours’ notice, you may choose a full refund or a free reschedule, plus a 50% credit toward a future session (matching the patron cancellation policy).
Online sessions: You need a stable internet connection and a working camera/microphone. If the session fails due to a technical fault on our side, we will reschedule at no cost or refund in full.
Late arrival: If you join late, the session ends at the scheduled time.
Recording: Sessions are not recorded unless both of us agree in advance.
7. Payments and refunds
Payments are processed securely by Razorpay through the Employz.ai booking widget.
- Card, UPI, and bank details are entered directly into Razorpay. We do not see or store your full card number, CVV, or UPI PIN.
- Refunds are made to the original payment method.
- We aim to process approved refunds within 14 days. Your bank may take a further 5–7 working days to credit the amount.
- If you have a payment dispute, contact us first at healing@therapeticka.com.
8. Your responsibilities
When using our services, you agree to:
- Provide accurate information when asked.
- Keep your account credentials confidential.
- Use the services only for lawful, personal purposes.
- Not disrupt, abuse, or attempt to reverse-engineer the website or services.
- Not copy, scrape, or republish content from the website without our written permission.
We may suspend or terminate access if you materially breach these rules. Where practical, we will tell you why and give you a chance to respond first.
9. Intellectual property
The content on this website — text, graphics, logos, images, and software — is owned by or licensed to Mufassil Dingankar (trading as therapeticka™) and is protected by copyright. The therapeticka name and logo are our trademarks.
You may share links to our content. You may not reproduce substantial parts of our content without our written permission, except for personal, non-commercial use.
10. Liability
We take reasonable care in delivering our services, but we do not warrant that the website will be uninterrupted or error-free, or that general educational content will be complete or current.
Nothing in these Terms limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or wilful misconduct
- Any other liability that cannot be lawfully excluded
For paid services: Our total liability for any claim relating to a specific paid service is limited to the amount you paid for that service. For the free 7-Day Challenge: Our total liability is limited to ₹5,000.
11. Governing law and disputes
These Terms are governed by the laws of India.
If you have a complaint, please contact us first at healing@therapeticka.com. We will try to resolve it promptly.
For consumers in India: You may file a complaint before the Consumer Commission where you reside or where we carry on business. You may also use the National Consumer Helpline (1915).
For consumers in the EU/EEA or UK: Nothing in these Terms removes any mandatory consumer protection rights you have under the law of your country of residence. You may bring proceedings in your local courts.
12. EU/EEA and UK cooling-off period (voluntary policy)
Although these Terms are governed by Indian law, we extend the following cooling-off period to consumers in the EU/EEA and UK as a matter of voluntary policy:
If you book a service or subscribe, you may cancel within 14 days of booking for a full refund, without giving a reason.
- If the service has not yet started, we refund you in full.
- If the service has already started, we refund you in full less a proportionate amount for the portion of the service already delivered.
- To cancel under this policy, email healing@therapeticka.com with your name, booking reference, and a clear statement that you wish to cancel.
This voluntary policy does not limit any stronger statutory rights you may have under your local law.
13. Changes to these Terms
We may update these Terms from time to time. When we make a material change, we will post the updated version on this page with a new “Last updated” date.
For paid subscribers, we will email you at least 14 days before a material change takes effect. If the change is to your disadvantage, you may cancel your subscription before the effective date.
14. Contact
For any questions about these Terms, or to exercise any of your rights:
therapeticka™ Mufassil Dingankar, Sole Proprietor S-26/B-6, Phase I, Devdarshan CHS, Dongripada, Ghodbunder Road, Thane West - 400 615 Thane, Maharashtra, India Email: healing@therapeticka.com Phone/WhatsApp: +91 900 439 9494